Shipping & Delivery

Getting your gear to your next adventure.

Fast, reliable delivery Australia-wide.

Everything you need to know before placing your order.

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Shipping made simple

Everything you need to know

Clear shipping information before you place your order.

Processing

Orders are usually packed and dispatched within 2–5 business days.

Delivery

Most orders arrive within 5–15 business days depending on the product and destination.

Tracking

Every shipped order includes tracking so you can follow its journey.

Reliable delivery

We work with trusted delivery partners to get your gear safely to your door.

How it works

From checkout to your doorstep

Here's what happens after you place your order.
1

Order placed

Receive an instant confirmation email after completing your purchase.
2

Packed & prepared

Your order is carefully prepared and dispatched from one of our trusted warehouse partners.
3

On its way

Once dispatched you'll receive tracking details so you can follow your delivery.
4

Delivered

Your gear arrives ready for your next outdoor adventure.

Delivery Times

Why delivery times can vary

We work with a network of trusted supplier warehouses to offer a wider range of outdoor gear at competitive prices. Because of this, delivery times can vary depending on the product and where it's being shipped from.

Products held in Australian warehouses are typically delivered within 3–8 business days.

Some products ship directly from carefully selected supplier warehouses, with delivery typically taking 8–15 business days.

Shipping directly from supplier warehouses allows us to offer a wider range of products while keeping prices lower for Australian customers.

Every shipped order includes tracking information so you can follow your parcel from dispatch to delivery.
SHIPPING COSTS

Simple, transparent shipping.

No hidden fees. No surprises at checkout.

Orders under $89

$6.99
Flat-rate standard shipping Australia-wide.
Reliable tracked delivery.

Orders $89+

FREE
Free standard shipping anywhere in Australia.
Automatically applied at checkout.
Tip: Most customers only need one or two extra items to unlock FREE shipping.
Shipping costs are automatically calculated before payment. Some oversized or bulky products may have additional freight charges. If this applies, the cost will always be clearly shown before you complete your purchase.

FREQUENTLY ASKED QUESTIONS

Shipping questions answered.

Everything you need to know before your order arrives.

  • Most orders are processed within 2–5 business days.

    Delivery time depends on the product and warehouse location.

    Australian stocked items generally arrive within 3–8 business days.

    Supplier warehouse items are typically delivered within 8–15 business days.

  • Orders under $89 incur a flat-rate shipping fee of $6.99 Australia-wide.

    Orders of $89 or more receive FREE standard shipping.

  • Yes.

    Every shipped order includes tracking information so you can monitor your parcel from dispatch through to delivery.

  • Yes.

    Some orders may be shipped from different warehouse locations to get your products to you as quickly as possible.

    If this happens, you'll receive tracking information for each shipment.

  • Yes.

    We deliver to residential and business addresses across Australia.

  • Occasionally delays can occur due to weather, peak shipping periods or carrier issues.

    If your parcel is taking longer than expected, please contact our support team and we'll be happy to help.
STILL NEED HELP?

We're here to help.

If you have any questions about shipping, delivery or your order, our team is happy to help.

We'll always do our best to get you the information you need as quickly as possible.

CONTACT US